JOIN OUR EXCLUSIVE MEMBERS CLUB

Take the first step towards becoming a valued member of our exclusive group by applying for membership below. Our Black Level membership is open to everyone who completes the form. As a Black Level member, you'll have the opportunity to elevate your status as you reach higher loyalty levels.
​Once you've submitted the form below, we'll be in touch to guide you through the next steps of your membership journey.

membership levels

black

$50 one-off sign up fee

  • Earn redeemable points
  • Free entry on your Birthday
  • Complimentary drink on your Birthday 
  • Collect entries for members draws
  • Access to members exclusive activities

silver

spend $5,000 in 12 months

  • Earn redeemable points
  • Free entry on your Birthday
  • Complimentary drink on your Birthday
  • Collect entries for members draws
  • Access to members exclusive activities
  • Half price entry every day
  • Discount on all drinks 

gold

spend $10,000 in 12 months

  • Earn redeemable points
  • Complimentary drink on your Birthday
  • Collect entries for members draws
  • Access to members exclusive activities
  • Free entry all day every day
  • Further discount on all drinks purchased 

membership application

MEMBERSHIP T&Cs

Eligibility
To be eligible for the membership card system, customers must be at least 18 years of age or older.
APPLICATION
Customers may apply for a membership card by completing the registration form provided by the venue. The venue reserves the right to cancel or not approve any membership application for any reason without prior notice. Existing points from previous memberships will be honoured.
BENEFITS
Membership cards allow customers to accrue points on transactions made in the
venue. Points can be converted into Vault Dollars which can be redeemed on transactions in the venue.
There is a limit of 500 Vault Dollars to be spent per night and an overall cap of 1000 Vault Dollars to be
stored on any one card at a time. Once this limit is met, points will cease to accrue.

The following memberships are available:
  • Black card - sign up/entry level $50 fee - no drink discounts, points only, birthday drink. Currently points accrue at 1%
  • Silver card- $5,000 spend in 12-month period - discount of 50c per drink, plus points + half price entry. Currently points accrue at 2.5%
  • Gold card - $10,000 spend in 12-month period - discount of $1 per drink, plus points + free entry. Currently points accrue at 5%
DISCOUNTS
Membership discounts do not apply to other promotions in the venue or VIP bookings. All membership levels have access to events, draws & activities hosted by The Vault on Ruthven.
MEMBERSHIP CARD USAGE
Membership cards are non-transferable, and the benefits of the membership card may only be used by the member who is named on the card. Any misuse or abuse of the membership card will result in immediate termination of the membership, forfeiture of all accumulated points and Vault Dollars, and possible legal action.
personal information
By completing the application form, you agree to allow The Vault on Ruthven to use your contact details for the delivery of any venue promotions or membership correspondence. You also acknowledge that your information may be used for marketing purposes. Members may request copies of their personal information held by the venue at any time.
LOST OR STOLEN CARDS
Members should report lost or stolen cards immediately to the venue. The venue will replace the card for a small fee of $5. All accumulated points on the card will be restored.
termination of membership
The venue reserves the right to terminate a membership for any reason, including, but not limited to, violation of the terms and conditions, fraudulent activity, or misuse of the membership card. In such cases, all accumulated points and Vault Dollars will be forfeited.
CHANGES TO TERMS AND CONDITIONS
The venue reserves the right to modify or amend these terms and conditions at any time without prior notice or being notified. Any changes will be posted on the venue's website.
limitation of liability
The venue shall not be held liable for any damages, losses, or expenses arising from the use or possession of the membership card or any failure to provide any benefits or services under this program.
governing law
These terms and conditions shall be governed by and construed in accordance with the laws of the state where the venue is located. Any dispute arising from these terms and conditions, or the membership card system shall be resolved through arbitration.